You think your employees need motivation, but actually, what they need are clear instructions.
Do not hammer your employees for not getting the work done. Just do a small reality check before you unleash your wrath on them.
Because sometimes, YOU, the business owner, might be the problem.
Things to check
Check these 3 things before assigning tasks to employees:
1. Skill-Role Mismatch
Does the employee you assigned to a role have the necessary skills and mindset to complete the tasks of that role?
Your role as a business owner is to be aware of the employee's skills and assign a role that matches those skills.
If you tell your account to make sales calls during his free hours. He will surely make calls, but to find another job. You cannot tell a fish to fly. And then blame it.
Give them time to learn the skill, or hire someone who has the necessary skillset to execute that role.
2) Results Resonance
Have you made the employee aware of what results/outcome you are expecting out of a particular task?
When you want to write "50% OFF" on your discount board outside. You tell your employee, "Go get a red marker".
Later, don't yell at that employee because the marker washed off when it rained. It's your fault for not being precise in communicating the request for a waterproof marker.
Get your employee on the same page as what results/outcome you need. There is always a high chance that you and your employee's definition of an outcome may vary unless specified.
It's your job to communicate it precisely.
3) Clear Instructions
Does the employee have clear instructions as to WHAT, HOW and WHEN to do a particular task?
Now that you have specified WHAT the outcome/result you want. It's time to show them HOW to execute it.
If you are personally good at getting the desired outcome of a particular task,
DOCUMENT IT CLEARLY.
Either on a paper, MS Word doc, or a video. This becomes an executable SOP for your employee.
Make it easily accessible to your employees so they can access it whenever they need it. It's your insurance of getting the desired result consistently from your employee.
Also, have a team calendar that states when a particular task needs to be executed. So they don't wait till the last hour or wait for your instructions to execute.
Boss or Leader
Blindly assigning tasks and expecting desired results magically is not a great approach.
If you assign tasks without playing your role of providing the above three things, you are perceived as a BOSS, mindlessly ordering things around.
But if you carefully take into account the above three factors before assigning tasks, you are perceived as a LEADER.
Employees hate bosses, but employees follow leaders.
It's your task, your employee, your business.
It's your choice, how you want to play it.
BOSS or LEADER.
That's all for this week.
See you next Saturday.
If this resonates with you, reply "yes".
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